The December issue of YourGateway features Quality Assurance Manager, Tricia Wood. Tricia manages the overall quality assurance procedures and documentation for all activities in and outside of the laboratory at Gateway Analytical. Her efforts assure that all quality procedures are adhered to for smooth laboratory operations and customer sample handling.
Favorite quote?
“If it isn’t documented, it didn’t happen.”
When I’m not at work, you’ll find me:
Mountain bike riding, hiking, or reading.
Q. What inspired you to pursue a career in Quality Assurance?
A. I began my career as a bench chemist in a QC lab for a generic pharmaceutical company, and eventually worked my way into QC lab management for a drug development company. Out of need, I started writing procedures and performing validations for production and quality. Eventually, I was promoted into management of QA and Regulatory Affairs. It all seemed like a natural progression as opposed to a pursuit. My entire 20+ year career has been spent working in QA/QC for FDA-regulated and/or ISO certified companies.
Q. What do you enjoy most about working in the Quality Assurance Field?
A. Simply put, I enjoy building controls around processes and technical writing.
In addition, because a solid quality system can be so far reaching, working in QA gives me the opportunity to work with and gain an understanding of all facets of an organization.
Q. What’s your most memorable QA project and why?
A. The start up of Gateway was very memorable. I was given a blank canvas and allowed to create a quality management system from scratch, with the unwavering support and commitment from upper management.
Q. What’s the proudest moment in your career thus far?
A. Anytime accreditation or other milestone is reached is a proud moment.
