An Established Quality System Committed to Customer Satisfaction
At Gateway Analytical, we take every effort to ensure the quality of our 8,000-square foot laboratory environment. Our quality policies and objectives are documented and implemented through an established quality management system. We consistently work to create and improve the effectiveness of our quality system through the use of established controls.
Gateway Analytical is an ISO 9001:2008 certified laboratory committed to:
- Providing quality analytical service (view our quality statement)
- Operating in accordance with the requirements of the following standards including, but not limited to:
- 21 CFR parts 210 & 211
- 21 CFR part 820
- ISO 17025:2005
- ASCLD/LAB 2011 Supplemental Requirements
- ISO 9001:2008 (view our certificate)
- ICH Q7 - Meeting requested TATs
- Exceeding customer expectations
The quality system is designed to ensure production and reporting of reliable, accurate data. The following quality objectives are tracked, trended and reported on quarterly:
- Reporting Accuracy
- On-Time Reporting
- Customer Satisfaction
We stand by our quality system, and welcome tours of our laboratory facilities. Contact us at (724) 443-1900 to arrange a tour.
